In one word: Trust. We know that buying services can be very intimate -- especially when your home or child is involved -- and we built Thumbtack with this in mind. Real names, identity verification tools, and transaction based reviews are just some of the features we provide that allow Thumbtack to be your trusted marketplace for services.

Please see this page for more information on what we do - and what you can do - to maintain a safe marketplace at Thumbtack: http://www.thumbtack.com/safety