What services are allowed on Thumbtack?
Why should I join Thumbtack?
Top 10 things every Thumbtack professional should know
How do I join Thumbtack?
How do I activate my account or service?
How do I log into my Thumbtack account?
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I'm having trouble with the site, what do I do?
One quote is not enough. Why?
When was Thumbtack founded?
Does Thumbtack have a smartphone app?
How do I contact Customer Service?
Where is Thumbtack available?
How do I send messages to customers? (Pro Messenger)
Where do customer requests come from?
How many other quotes will a customer receive?
How do I submit a quote?
How do I write a great quote?
Do I have to quote on every customer request?
See all 8 articles
I submitted a quote
I tried to send a quote, but the customer request is expired. What happened?
Can I call the customer after I send a quote?
What if I don't hear back?
What happens after a quote?
What do I have to pay for?
How do I purchase credits?
What payment methods can I use?
How many credits do I need for each quote?
What are credits?
What is the sign-up fee?
How much does it cost to use Thumbtack?
I paid and still have questions!
What is your refund policy?
I paid to submit a quote and the consumer never responded. Can I get a refund?
How do I reactivate my account?
How do I delete my account?
I forgot my password. What do I do?
I forgot my email log in. What do I do?
Notifications and requests
My customer requests are too far away (or not far enough)!
I'm not receiving very many customer requests - what can I do?
How do I change my email and text preferences?
The customer requests are not relevant for my service. What do I do?
Why did I stop receiving customer request notifications?
Add new profile
Where is my profile? Who sees it?
Can I add more than one service to my account?
How do I edit my profile?
Edit existing profile
How do I change my profile picture?
How do I showcase my professional license?
How do I link to Facebook, Twitter, or LinkedIn?
How do I upload a photo or video?
Why are reviews important? And what can customers say in a review?
Can I add reviews from other sites?
How do I get reviews?
How do I respond to a review?
I just got a negative review, what can I do?
Asking a question
What are suggested questions?
How to remove your website's link to Thumbtack
Trust & Safety
Is it safe to store my credit card information on Thumbtack?
My background check results are incorrect. What do I do?
What background check does Thumbtack conduct?
Responsible Disclosure Policy
How do I improve my credibility on Thumbtack?
What privacy protection does Thumbtack have?